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Welcome to doks

A comprehensive knowledge database, inventory management, and engagement tool.

  • iOS & Android compatible
  • User-friendly
  • Engaging

Key Features

 

Knowledge Base

Increase compliance with a singular,
easy-to-access, & accurate information source.

Aircraft Inventory

Simplify stocking with a real-time
inventory tracking & request system.

Aircraft Passdown

Allow users to relay notes, such as
aircraft status, at a tail-number level.

Communication Tools

Manage training initiatives,
announcements, & newsletters.

Rich Content

Host videos or embed with domain-
based YouTube/Vimeo integration.

FAQs & Contacts

Resolve common issues & route
questions with up-to-date contact lists.

Service Procedures

 

How do I make a cappuccino?
A whisky highball?

  • Step-by-step instructional text and videos.

Service Flow

 

When do I offer a beverage and
when should I offer hot towels?

  • Interactive activity-based guide.

Stock Information

 

How do I describe this wine?
Are these pillows feather-free?

  • Product nutritional & allergy information.
  • Access to updates & tribal knowledge.

User Guides

 

How do I AirPlay?
Can I stream a movie?

  • Equipment user guides
  • Technology guides

Aircraft Passdown & Inventory

 

How many Diet Cokes do we need?

  • Check and tally needed stock
  • Automated list generation and sending

Frequently Asked Questions

 

Can't find the answer you're looking for? Reach out.

Is there an App?

Yes! There is an available for iOS and Android.

Deployment is simplified utilizing common Mobile Device Managers (MDM).

Is the system available offline?

Of course, in order to accommodate the unique needs of the industry, offline data is stored locally then synced the next time connectivity is available.

Why is it important to have one system?

Efficiency is improved when everything is easy to find and available in one place.

Incorporating systems like Aircraft Inventory & Passdowns, systems that are needed on a daily basis, increases engagement and comfort, since your team already familiar with its structure and contents.

How is the Aircraft Passdown & Inventory managed?

The Aircraft Passdown allows users to quickly record the current status of a tail.

The Inventory feature allows users to check off and tally required items.

  • All data is stored in an enterprise-grade database.
  • Synchronization allows two or more to inventory at the same time
  • Users can check what is needed before ever arriving at the aircraft
  • Lists can be easily sent to stock supplier.

We have SO much content, this is a large project. How long will this take?

Implementation can be accomplished rapidly.

A staged approach is recommended based on desired goals.

  • Phase 1: Establish Test Group
  • Phase 2: Launch Inventory Functionality
  • Phase 3: Migrate Content (Phased)

Is the content secure?

Yes. The fully-managed system features:

  • Worldwide CDN
  • 24/7 DDoS mitigation, a sophisticated Web Application Firewall, brute force protection, and automatic rate limiting. (Fastly)
  • Threat & uptime management
  • SSL certificate (custom SSL certificate available)
  • 99.9 SLA

The platform can also be deployed on your own server.

We have two different work groups, do we need two separate systems?

You can, but absolutely not required.

The system allows up to five roles (eg. general user, trainer, supplier). Content is served based on the user role, simplifying user management.

How can my organization manage the content?

Content is easy to manage. Staff users are assigned different permissions (eg. Author, Publisher) to easily manage authoring, reviewing, and publishing of content.

Revision history of each page is stored and can easily be referenced.

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